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Seek Deeply
Seek Deeply

 

Terms & Conditions:

Your Year of Extraordinary Growth

PLEASE READ THESE TERMS OF PURCHASE AND SALE (THE “TERMS”) CAREFULLY BEFORE COMPLETING A PURCHASE FROM ME.  IF YOU ARE UNCERTAIN ABOUT YOUR RIGHTS UNDER THESE TERMS, OR REQUIRE AN EXPLANATION OR CLARIFICATION ON THESE TERMS, PLEASE CONTACT ME AT LUCILLE@SEEKDEEPLY.COM.  

IF YOU DO NOT AGREE WITH THESE TERMS, THEN PLEASE DO NOT MAKE A PURCHASE FROM ME. 

By completing your purchase, you indicate you understand and agree to comply with this document of terms and conditions, understanding these cover your package for 12 months from the date of payment (with an optional 1 month extension as described below). 

1: Welcome! What to Expect

Welcome to Seek Deeply. I am honored to support your journey towards wholeness. There will be many discoveries and surprises over the course of therapy. This document describes a few of the certainties you can expect.

Therapeutic Relationship

The relationship between client and therapist is the foundation of therapy. Alongside our positive connection, at some points you and I are likely to face conflict. This is a natural process in authentic, conscious relationships. It does not indicate failure of the therapy or client-therapist match. To the contrary, it presents a chance to heal hurts, deepen our connection and expand growing edges. While in some relationships it can be adaptive to ignore conflict, in the therapy setting I encourage you to tell me discomforts, problems, anger, etcetera. We can explore this together with care.

Communication

  • Email – Feel free to email me about logistics. For emails around therapeutic material, you can expect me to receive your message and save my response for sessions, when we can provide the matter with the deep attention it deserves. In other words, you’ll receive an emailed reply from me only when the topic is logistics.

  • Phone – For last-minute communication, you’re welcome to call or WhatsApp me (No voicemails, please – I don’t check those regularly!)

 

2: When We Meet

Your reserved spot: Your 1-on-1 therapy session is held in reserve for you every client week, guaranteed. Of course if one of our schedules significantly changes, we can permanently shift your appointment to a new day/time. (Standing therapy sessions are available on Mondays and Tuesdays)

Therapy on retainer: You can attend your standing therapy session as often as you want to. It’s available the first 3-4 weeks per month (aka “client weeks”). We use the final week of each month for integration – time off to rest and metabolize. (Example: In 5-week long months, there’s no session week 5.) If you won’t attend a session, I appreciate your telling me at least 24 hours before

Customized session duration: You can choose how long you want the default length of our sessions to be (Ex: 30, 45 or 75 minutes). If your default is one of the shorter times, you can lengthen any session free of charge (up to 75 min total) as long as you tell me 24 hours in advance

Starting late: If you are late, I will wait for 15 minutes (after this point I’ll stop waiting if I haven’t heard from you, and we won’t do that week’s session). If we begin late, we will still finish at our originally scheduled ending time. (For Zoom sessions:  If I haven’t admitted you to the meeting room, call or WhatsApp me at +31-63-015-6286)

3: Rescheduling

Rescheduling that fits you: You will receive a link to my calendar. If you can’t make a session and still want to have that therapy time, you can book an Open Session for one week before, the same week, or one week after the original appointment.

  • I generally hold the Open Session on Sundays at 8pm UK / 9pm CET / 12pm PST / 3pm EST. If I alter the time/day, it will still work for your original time zone
  • The Open Session is available each client week and is first come first served. (This means if the next open session is already booked we will not make up that therapy time. Note: No Open Session is available the final week of the month.) 

Bonus Sessions plus Extension Option: You get 3 extra sessions to use any time, plus the option to extend our agreement up to one month to account for week(s) of missed therapy – at no charge

Leisurely summer cadence: During the vacation season, we take three additional weeks off (This is so I can recharge. I will tell you exact dates in advance)

If Lucille must cancel: It’s unusual that I cancel a session. (For example, in all of 2022 I canceled only two appointments – both due to passing illness.) If I do, I’ll offer you a free make-up session which you can use within a month of the original canceled session, or extend our package by a week (at no charge)

Holidays and Clock Changes: 

Unless otherwise arranged, our appointments continue as normal on national and religious holidays. It is your responsibility to check ahead for any conflicts, especially in different countries. 

  • Our regular session might be at a different time for you when clocks change in the EU. Our appointment start time is based on Central European Time (CET). Depending on your location, the number of hours between our time zones can fluctuate when the clocks change. When this happens, our appointment will be held at the CET/CEST time – you can always Google to doublecheck start time. 
  • It is your responsibility to check ahead and notice if rescheduling will be needed. In 2023, CET clock changes occur on: March 26 and October 29. (Examples: In the US, our sessions will be at different times for a week before/after each CET clock change – I suggest Googling for exact details. In Dubai and Hong Kong, our sessions will be at different times 6 months of the year unless arranged otherwise.)

No-show: If you unexpectedly drop out of contact for two weeks, my first concern would of course be your well-being. In addition, I will no longer reserve your standing appointment at its original day/time. However, you can contact me to resume with a new standing appointment. 

 

4: Your Suite of Support

In your Year of Extraordinary Growth: Premium Level, you get access to my suite of offerings to support your growth with a spectrum of learning and experiencing styles. You have the option to all of the following:

  • In-home Retreat with Lucille: two-day retreat with up to 6 hours per day direct contact with Lucille. We will do this on a mutually convenient date within 1 year of payment for the package. You are responsible for providing a minimum of 60 days notice of dates to ensure scheduling will work.
  • Enrollment in 9 months of the Soul-Led IFS Mastermind: enrollment to begin at any point within 9 months of the date of payment for this package
  • 2024 Soul-Led IFS Mastermind Retreat in Italy: lodging and most meals provided, dates TBD by Lucille

    5: Trial Period and Refunds

    I honor your inner compass! Our first 14 days (starting from the date of your first scheduled appointment) are a trial period. Within this time you can choose to continue – or not – for any reason. If you choose not to continue you must tell me within this period, and you will receive a prorated refund. No refunds will be provided if requested after this 14 day trial period.

    Any non-refundable deposits made will not be refunded.

     

    7: Indemnification

    Benefits & Risks of Therapy

    Since you are starting therapy, you have an idea of the invaluable benefits it can provide. That said, there is no guarantee therapy with me will give you certain outcomes. From our work you might encounter unpleasant events, feelings, physiological symptoms, or thoughts. Attempting to resolve personal and interpersonal issues may result in changes that were not originally anticipated.  

    Risks could include, and are not limited to:

    • discomfort, feelings of anger, sadness, worry, fear, etc.
    • experiencing anxiety, depression, flashbacks, nightmares, insomnia, physiological symptoms, suicidality, etc. 
    • changing behaviors, employment, addiction patterns, schooling, housing or relationships

    My Credentials Under Dutch Law

    My clinical master’s degree is in Creative Arts Therapies. My title is psychologist or therapist. It is not one of these titles protected under Dutch law: clinical psychologist, healthcare psychologist, or psychotherapist. Therapy with me is not medical, psychiatric, or psychotherapeutic treatment as defined by Dutch law. It is your responsibility to identify if you need such treatment, and to seek it.

    Waiver of Liability

    You participate in therapy knowing it carries risks. You agree not to sue, prosecute, or otherwise hold financially or legally liable me, the therapist (LR Wayne), or my company (Seek Deeply) for any bodily, emotional, or psychological harm, or material damage or loss resulting from therapy, end of therapy, and/or interactions with me. This waiver of liability also applies to your heirs, wills, family, and to anyone acting on your behalf.